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Technical Support Technician

Van Buren, IN

Industry: Food/Beverage Job Number: 48417 Pay Rate: $70 - $75k
The purpose of the Support Technician is to increase the productivity of automated equipment by troubleshooting and correcting electrical and mechanical issues with the controls that are beyond the scope of an operator's abilities.

The Support Technician is responsible for supporting production in troubleshooting and repairing high speed packaging machines and implementing and/or completing assigned projects related to safety, quality, and production.

They are also responsible for developing and implementing improvements to the equipment and control processes while reducing scrap using automated controls (PLCs). If you have any experience or knowledge of PLCs it will be a huge benefit for this role but for now, they will teach PLCs to candidates they feel have the ability and desire to learn it.

The Support Technician needs to stay current on the latest technology and continuing education. When it comes to safety in the workplace, the Support Technician is responsible for setting the example for others by following all safety procedures and policies, identifying potential safety issues, and offering solutions to safety issues.
The Support Technician will take ownership for production numbers, along with the Team Leaders, because they play an important role in machine efficiency.

They need people who have strong electrical troubleshooting and repair experience who have worked on anything from 24v Dc to 480v AC electrical systems. Any mechanical experience will be a bonus as well.

They are a 24/7/365 operation. This is a 12-hour shift position 430pm to 445am. They currently operate on a 2-2-3 schedule and you will be hired for nights (no rotation from days to nights or nights to day,) but you will start on days, until you get up to speed. The cycle will be as follows, Tuesday - Wednesday; Saturday - Sunday - M; Thursday -Friday, every two weeks.

Effectively you work only 15 days in a 30-day month and are off every other weekend.

They have multiple openings on each shift but really need candidate for nights. You will start for training on days though. They need candidates who have the drive, the ability to learn, and want to grow and move up fast.


$70 - $75k salaried role with quarterly incentive potential. Wellness plan including 401k with 50% match and profit sharing. Health checks qualify you for money towards your own benefits plan.

Small company that has state of the art technology. They will develop you as a technician and teach you PLCs, a valuable skill set you will use throughout your maintenance career.
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