Bradley-Morris offers exclusive career opportunities to professionals with U.S. military experience only. If you are able to start your new career within 90 days and meet the position requirements listed in the job description, feel free to apply. If you are not available to work within the next 90 days, but would like to work with Bradley-Morris on finding your next career, please complete an application here https://mapp.bradley-morris.com to get started.
Technical Specialist III
San Francisco, CA
They will provide training on their equipment. Mostly on the job training with some classroom training but your duties will involve in-depth knowledge of all company products to effectively support their customer base, you will also need to have third party product knowledge for programming, startup, calibration, validation, and evaluation of non-company products.
You will need to show you have trong networking knowledge, using several communications protocols like, Modbus, Hart, Profibus, Foundation Fieldbus, FTP, NTP, SMTP, and so on. You will be asked to study customer specifications, drawings, and so on, to become familiar with the process and the customer's control / instrument setup and be able to determine customer expectations; clarify problem areas with customer and seek their resolution. You will work with your Service Supervisor in the preparation of service proposals and work closely with senior Technical support specialist and IAPF Field service supervisor to acquire training and practical experience on the assigned line of products. You will need to complete all service orders, reports and documentation required to provide full and complete evidence of service. You will be responsible for providing uncompromising quality to all work processes in designated area of responsibility. Has the authority to stop those work processes in designated area of responsibility and have the authority to stop those work processes at any time it is believed quality is being compromised. You will be responsible for assisting in the training of new hires including training materials, testing, and OJT and assist in continued sales growth of other field services as LCAs, training, startups, calibrations, repairs, validation, wireless surveys, and so on.
This role is an in-house position with one of this company's clients, no travel is involved except for training or in case of emergency at another site.
Base is $70 - $80k + bonus based on organizational performance that is targeted at 7 1/2%, capped at 10% (over last 3 years at or above target) and a great benefits plan.