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System Support Technician

Bay Area, CA

Industry: Business Svc/Acct/Legal/Security Job Number: 44FB036C-5C50-4400-85F1-18DCE023A91D Pay Rate: $70 - $80K

Job Description

A leader in automated parking and access /security control systems is seeking a field service tech to work installations and conduct maintenance nationally. In this role you will install, commission, maintain, and troubleshoot automated parking revenue solutions systems. Bringing your electronics and mechanical experience to the table, you will learn computer networking, fiber optics and a variety of software/system integration skills.

Job responsibilities:

- Play a vital role in the overall success of the San Francisco/ Oakland branch office location
- Interface with customers to show strong organizational practices
- Effective communication to create a collaborative environment with all parties including clients, subcontractors, branch, support and associated corporate team personnel
- Research and gain working knowledge via hands on and client training academy on new hardware, devices, and tools to provide better system solutions, installations and troubleshooting efficiency

Accountabilities and performance measures:

- Tackle all service assignments with an end goal to complete the work order as efficiently as possible without sacrificing quality
- Work directly with the Service Manager or Branch Manager to maintain service to clients

Organizational alignment:

- Reports to the Service Manager or Branch Manager.
- Works closely and collaboratively with the Project Manager


- Minimum of 3 to 5 years' related experience
- Must have a valid driver's license
- Software or network Certifications
- Able to work in a pressurized environment and meet deadlines
- Good communication skills
- Good cause and effect troubleshooting skills
- IT literate competent in Microsoft Word and Excel, email, and smartphone savvy.
- Ability to understand complex documentation including equipment specifications or maintenance instructions

Base salary, full benefits, (medical, life, vision, dental, 401k) a company car, laptop, iPad, cell phone.

Job 55988

Additional Information

There are many opportunities to grow with this innovative company.
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