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Retail Store Manager

Lexington, KY

Industry: Retail/Online Retail Job Number: 44143 Pay Rate: $50 - $55k
The Retail Store Manager will be responsible for leading the day-to-day operations of a store and leading a team of store employees to maximize sales and increasing profitability, improve the customer service experience, and creating a work environment that celebrates the mission and values of Company employees.

Essential job functions:
- Leads the development and operation of an assigned store to achieve the store's financial, customer, and employee metrics
- Creates an environment that drives positive relationships with Company customers and employees to successfully implement the company's mission services and enhance store's profitability
- Key decision maker in improving operational processes and workflows that enhance the efficiency and quality of store results
- Hires, trains, and supervises retail employees; forecasts and schedules to optimal staffing levels
- Maintains a safe work environment for employees and customers
- Responsible for skill development and cross-training of Assistant Store Managers, Team Leaders and other employees
- Ensures that the facility is branded and merchandised in a manner to attract and retain customers and donors, driving overall improvement in customer satisfaction scores
- Promotes the company in the community by coordinating store events, such as new store openings or grand re-openings, customer appreciation days, and so on
- Complies with established Company policies and procedures and collaboratively works with cross-functional departments to achieve desired store results
- Performs other duties as assigned

Reports to: Regional Retail Manager

- Expect to work 40-50 hours/week on average. You may put in more time if you feel your store needs it, however it is up to you
- You will have an Assistant Manager and Team Leaders under you who are able to open/close the doors and cash registers
- Weekends are only worked as needed if your store is under performing
- They are looking for compassionate leaders. This is a non-profit a company who is the industry of creating jobs.

Positions supervised: All hourly retail employees

- Must have High School diploma or GED; Bachelor's Degree in Business-related field preferred
- Must have light production/supervisory experience
- Proven ability to supervise, coach, and train a diverse staff; experience with managing employees with disadvantages is a plus
- Experience with implementation and enforcement of safety procedures
- Strong process and organizational skills, with keen attention to detail
- Strong oral and written communication skills
- Must be able to work a rotating schedule, including some evenings, weekends and holidays
- Must have reliable transportation and willingness to travel between different Company locations
- Experience with motivating employees in a physically demanding work environment

Work-life balance: No overnights, limited holiday hours (closed Christmas and Thanksgiving), rotating weekend shifts if needed, and no late closing shifts

Very competitive medical, dental, vision, life and disability insurance Health Savings Accounts, Medical and Dependent Care Flexible Spending Accounts Retirement plans with Company matching contributions up to 5% Generous paid time off (PTO)

Career advancement opportunity to Regional Manager
leadership of 10+ personnel
Are you looking for a rewarding leadership role with an organization that believes in supporting our local communities? You'll experience a fast-paced retail environment while working for a nonprofit that supports local communities by helping people with disabilities or other disadvantages achieve and maintain employment to gain a better quality of life!
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