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Quality Assurance Tech Rep

Ft Lauderdale, FL

Industry: Consumer Products/Apparel Job Number: 49981 Pay Rate: $50 - $55k

Job Description

In this position, you will ensure quality control through visual and physical inspection of all field workmanship of roofs installed by outside contractors and/or company installation teams.

You will maintain compliance to current specifications and promote products to clients. You will schedule visits to customer sites completing all corporate assigned evaluations, leak calls, and repairs per priority status. You will also help with the training of contractors as designated by the corporate office.

You may be asked to assist contractors or sales reps with roof measurements, lay-outs, and other requests.

Customer service skills are very important because you will be working with clients after a claim has been made.

For the most part, outside contractors install these roofs and you will set your schedule based on theirs and the client's schedule to inspect them after installation or if there is an issue down the road.

You will need to have strong communication and people skills, as well as good problem solving/quality assurance skills.

Training includes: 6 weeks to 3 months of paid training you will be working with a trained rep in this area getting you up to speed.
They will continue training if needed until you are ready to go out on your own. This training will help you become the expert and these contractors, sales reps and customers will depend on you for training and advice.

At some point in your career, you may be the one asked to go into another territory to train a new rep.
This is a physically demanding role that will have you performing roof inspections and repairs. You will be climbing ladders and at times working on your hands and knees. And they need someone who can work in these types of environments.


This position will be based out of the Ft Lauderdale area and most days you will be within driving distance of home. This area covers from West Palm Beach to the Florida Keys. You will only need to go to the Keys about once a month and you will spend 1-3 nights a month away from home during these trips.

Base salary + overtime on weekends time and a half for Saturday, double time for Sundays.

Good benefits program, 2 weeks' vacation and company vehicle that you can use for light personal use and company pays for gas, maintenance, and insurance.

Additional Information

Once trained this is an autonomous, rewarding, customer service role with a company that rewards loyalty and hard work.
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