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Product Support Engineer

Madison, WI

Industry: Manufacturing, Other Job Number: 39E2C398-2407-4001-A01B-B776DB6CE59A Pay Rate: $80 - $95K

Job Description

This organization is a world leading supplier of microanalytical and metrology instrumentation for research and process control. Their instruments measure elemental and isotopic composition in materials down to atomic resolution and equip government and university labs as well as high-tech industrial companies around the world. They are currently looking for a Product Support Engineer based out of their Madison, Wisconsin location.

This job is about 50% travel. You will work from Madison when not traveling. In this role you will learn about their equipment and be responsible for installation and set up at customers' sites with occasionally repairs. Very cool high-tech machinery with great training.

Specific duties include:
- Install, maintain, and repair high tech scientific equipment at customer sites both domestic and international
- Technical support response to problems in the field
- Assist with installation of systems, site inspections prior to installation, conduct factory testing of new atom probe instruments and major upgrades
- Customer training - manage knowledge base to increase productivity
- Coordinate proper system testing of repaired parts for Service inventory
- Provide support for in-house instruments

This is a European based company with great pay and benefits. Base salary plus potential bonus, per diem travel, and all tools and travel paid for. You need to have a passport and be able to travel on occasional international.

Job 55833

Additional Information

High tech equipment, great pay and benefits, medium level travel
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