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Hampton, VA US
The General Manager is responsible for the overall operation of the hotel including hiring, training, budgeting, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.
- Provide leadership to position the property to achieve objectives and revenue performance
- Must actively participate in the hotel's sales and marketing effort and assist with developing annual marketing
- Provide leadership to the departments to achieve their goals and objectives
- Consistently exceed revenue and guest expectations
- Inspect the property on a regular basis and enforce the implementation of actions toward the safety, comfort,
and cleanliness of the hotel and guest satisfaction
- Ensure all associates are properly trained in their primary job functions
- Always instill safety and security
- Build morale and team spirit. Lead by example
- Create a courteous, friendly work environment
- Ensure all associate practices comply with company and legal requirements
- Coach, mentor, and train associates for promotion
- Comply with and advise the staff of formal policies and procedures. Identify options and resolve issues
- Initiate salary, disciplinary, or other staff-related actions in accordance with company policies
- Alert regional management or corporate office of serious issues
- Ability to manage change effectively.
Base salary, plus benefits and a 401k. Day shift role. It is a great location to raise a family.