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Field Service Technician

Madison, WI

Job ID: 39246 Industry: Manufacturing, Other Pay Rate: $50 - $65k
Our client is hiring a Field Service Technician to provide service instrument support in the following product areas: HPLC, GC, LCMS, Spectro, and GCMS. This is designed as an entry level opportunity to feed into a Field Service Engineer.

The individual in this position is responsible for a wide variety of service related support functions including, but not limited to, the repair, maintenance, and performance of IQ/OQ/PT of assigned products. The products are to include proprietary demo equipment, instruments returned from customers and customer owned products.


This position is responsible for the repair, maintenance and installation of assigned products.
Providing repair and maintenance support on assigned products.
Accurate documentation and reporting of all repairs and product failures and when applicable providing design change and improvement recommendations.
Timely submission of all required paperwork and documentation as required.
Work closely with and under the direction of more senior service personnel in an effort to obtain the necessary skills required for a future field service assignment.
Providing customers and field personnel with necessary telephone technical support, repair parts shipments and documentation required to effect instrument repairs, maintenance, and installations.
Limited travel in the local region to include possible assignments in a neighboring region.

Sign-on bonus
OT available
Mileage reimbursement
Benefits (health, vision, dental, life, 401k)
Upward mobility. Manufacturer is pervasive in the industry of analytical instrumentation including bomb detection, measurement, and so on very cool stuff.

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