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Field Service Technician

Concord, CA

Industry: Manufacturing, Other Job Number: 47889 Pay Rate: $65 - $75k
In this role you will report to the West Coast Service Manager and you will be providing quarterly, semi-annual and annual preventive maintenance as well as troubleshooting and repair tasks, on customer sites with assistance from the Company Help Desk. You will be disconnecting, reconnecting and performing alignment of major components, such as generators, induction couplings and free wheel clutches when replacement is needed. Additionally, you will be doing vibration measuring during most of the regular visits or when components are replaced. Your work will include both electrical and mechanical preventive maintenance tasks such as re-greasing bearings, changing filters and hydraulic oil for free wheel clutches, replacing and adjusting carbon brushes, replacing electrical components such as relays and sensors when required. Furthermore, you will be expected to complete an annual preventive maintenance and a complete inspection of the control panels. They are looking for individuals experienced in electrical and mechanical maintenance, with emphasis on field service who have willingness to learn and travel when required (Short Notice).

They also seek excellent written/verbal communication skills and excellent customer service skills. The individual must be familiar with a computer (laptop) and its basic operation/windows program operation, as well as have the ability to project a professional service attitude and willingness to work long hours when required.

Some of your responsibilities include:
- Being responsible for an on-site check list report, as well as a Field Service Report
- Supervising outside diesel service technicians during the annual maintenance
- Acquiring experience and training for commissioning of new equipment

Extensive travelling and availability 24-7-365 on short notice with waiting time between calls. An area of sites will be assigned however, travel in the US may be required to help other regions. In rare cases this may include Mexico, Canada and South America, or other foreign countries.

They need someone with strong communication skills who can build a rapport with clients, someone who presents themselves well, with a professional attitude, providing the mental and physical attitude of first-class service as you will be speaking with customers on site.

The Company equipment is highly complex and requires training in order to assume the maintenance and service tasks. You will do your initial training in their corporate offices and then on the job in the state you are hired for. Once you prove you are able to do the job then they may schedule more advanced training in Holland.

This job requires anywhere from 30-50% travel but you will be compensated with per diem and approximately 35% overtime. They currently have one position, based out of the Oakland (Concord), CA area and you will travel up and down the western seaboard.
Electrician with strong background and electro-mechnical, also strong power gen techs, prefer mid to senior enlisted, or exp in field service with power
This is the critical power industry! They provide training to get you up to speed in the fast-paced industry with room to grow. Lots of money for you to make!
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