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Field Service Technician

Cleveland, OH

Industry: Manufacturing, Other Job Number: 48176 Pay Rate: $65 - $90k
You will be responsible for performing on-site Preventive Maintenance & Calibration, Field Repair, and new instrument commissioning/training. Act as liaison between company's customers, Engineering, and Sales Departments to further the improvement of the company's products and improve customer satisfaction.

This position requires the consistent exercise of discretion and judgment, as distinguished from performance of routine mental, manual, mechanical or physical work.

Main responsibilities:

- Calibrate, maintain, and repair ensuring that customer equipment at their facility functions properly.
- Independently create new calibration instructions and calibration records when needed.
- Assist the Engineering Department with troubleshooting technical problems as needed.
- Consult with and provide advice to Engineering Department regarding design and redesign of products as requested, for example, providing input as to the course of action in creating a better user experience.
- Must have excellent customer interface skills and be responsible for customer satisfaction.

Compensation is roughly $65 - $90k, plus some commission and great benefits. Salary for new tech will depend on cost of living. Company vehicle and per diem.

Travel Monday through Friday and extremely rare that you will be gone on weekend. Prefer prefer candidates ive in San Diego, Los Angeles, Cincinnati, Columbus, Cleveland, Atlanta, or Jacksonville.

Great training program, 2-3 weeks calibration lab, week in Assembly to see how products made and 2-4 more weeks OJT.

M-F Travel required
Cutting edge technology, great training, pay and benefits.
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