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Field Service Technician
Chicago, IL US
Job Description
Reporting to the Technical Department Manager, the Field Service Technician will:
- Perform machine installations and preventive maintenance at client facilities
- Identify, troubleshoot, diagnose, and solve equipment issues
- Provide machine training and demo to customers
- Travel extensively (90% of the time) across the USA, Canada and Mexico, and Europe for training purposes, the remaining time will be spent in the office performing remote support to customers
- Maintain a high degree of customer service for all support queries and adhere to service management principles
- Attend trade shows and exhibitions if required
Fully paid insurance (medical, dental, and vision) for employee only, a 401k match up to 4%, annual bonus
Job 55810