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Field Service Technician 2

St. Louis, MO

Job ID: 36855 Industry: Construction/Building Materials Pay Rate: $55 - $70k
Our client is seeking a dynamic and motivated Field Service Technician II who will be responsible for performing the installation, troubleshooting, and repair of the company's machinery. This position also provides training for customers on proper operations, maintenance, and repair of the company's machinery.

Duties and responsibilities:

- Be able to install machinery per installation instructions
- Provide customer with operation and maintenance training at the end of each installation
- Troubleshoot and repair machinery as required.
- Read and understand all machinery manuals.
- Perform sales acceptance of qualified machines as required.
- Be available for travel up to 75% of week nights (includes US and Canada).
- Stay current with the schedule, make travel arrangements, and advise customer of travel plans.
- Discuss each service call and installation thoroughly with the customer prior to beginning any work.
- Submit service call reports and sign off sheets within 5 business days of trip completion.
- Be equipped with tools, service call sheet, and copies of the necessary layout drawings.
- Obtain signature from customer at the end of the service call or installation.
- Log all phone calls in tracking database.

Base pay will be $40-$50k/year however, with the travel pay and so on, expect to make $67k or more. It is a salaried position, but NON-exempt. That means you earn overtime at 1.5 times the hourly rate for your salary for every hour over 40 worked in a week. At the average rate of overtime for this position, 9 hours a week, you will earn an additional $17k in overtime per year. Plus, with the average amount of travel, your travel bonus will be $5160/year. So, $45k plus $5k plus $17k means the average tech is earning at least $67k. There is also profit sharing at end of each year on top of this! Benefits are strong, and premiums are low! You keep all of your travel points (air miles, rental car points, hotel points). There is a travel bonus of $30/day every night you spend not in your own bed. This is above and beyond your per diem. Company pays all travel costs.


75% travel. Strong mechanical and electrical skills required
This company is a leader in their industry and has a very positive culture. The travel can be somewhat extensive at times, but keeps the job interesting and you earn a bonus for every night spent away from home.

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