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Field Service Representative

Boca Raton, FL

Job ID: 39157 Industry: Healthcare/Med./Biotech/Pharma Pay Rate: $50 - $55k
The Field Service Representative (FSR) provides the front line interface of the clients systems to the customer. The FSR, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of systems at a customer facility. The FSR must have excellent, customer centered, communication skills.

You are the face of the company in the South Florida market. You will perform all software and hardware preventative and corrective maintenance. You will travel and respond to customers issues and repair the systems as required. You will work with contractors as well who may have contracts within the maintenance operations for their customers. You must have a strong communication style as you will be interacting with a wide range of customers and employees in the medical community.

Most of the hands on work is Electronic with some IT/Computer aspects. This IT work is minimal and usually requires someone with a base knowledge of IT communication, servers, cabling, etc. This is repair role that requires someone to be more Electronic (multimeter, schematics) than IT.

Travel is local to the South Florida market. This is as far north as West Palm and as far south as Miami. There can be scenarios where you travel outside of those areas but it's very unlikely. You will spend most of the time in your own bed at the end of the day. Due to the nature of contracts for their customers, you must reside in the local area (West Palm/Miami). Most work is Monday through Friday.

Medical, Dental, Vision, 401k
Expense account for food and if needed hotel
Mileage reimbursed at government rate
Possible year end bonus based on company performance

The company is seeing tremendous growth in the medical service market and looks to add solid technical talent to stabilize the growth and allow the company to grow as needed. The company already has many military candidates working for the company and they have done exceedingly well.

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