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Field Service Engineer

Mooresville, NC

Industry: Real Estate/Rental/Leasing Job Number: 47570 Pay Rate: $70 - $80k
Are you a hands-on Electro-Mechanical Engineer who likes to travel and who loves to interact with customers? If you are a dedicated individual who wants to be part of a new service division that provides innovative solutions for a more sustainable environment, keep reading to learn.

This position supports all service level agreements by providing email support, recommending system improvements or upgrades, engineering support via remote access and site visits, and troubleshooting of equipment in a timely manner with utmost professionalism and customer service.

Responsibilities include, but not limited to: Provide maintenance troubleshooting and problem solving in a timely and efficient manner, empowering customer satisfaction. Contribute to hitting the company's service sales target. Generate sales and profit by capturing and developing the need for after-sales service, refurbishment and associated activities. Identify new sales opportunities within existing accounts. Manage and develop powerful relationships with assigned customers to facilitate business delivery.
Highly technical role. Must have strong electro-mechanical troubleshooting. Engineering degree required.
Paid time off Health insurance Dental insurance Healthcare spending or reimbursement accounts such as HSAs or FSAs Retirement benefits or accounts Education assistance or tuition reimbursement. Flexible work schedule.
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