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Field Service Engineer

Houston, TX

Industry: Manufacturing, Other Job Number: D6CA8BB7-BF56-45C4-A08E-19129F9CFCA5 Pay Rate: $85 - $100K

Job Description

Our client is devoted to steel profile cutting providing both tailor-made machinery and knowledge to the highest standards. Their machines are sold worldwide to leading companies in the offshore, steel construction, process piping, shipbuilding, and other industries. Their facility in Houston, TX is in search of a transitioning veteran to join the field service team.

In this role, the candidate will solve interference issues and maintenance or overhaul work at customer locations. The systematic maintenance and, if necessary, adjustment of machines. Generating satisfied customers by solving failure issues and delivering (software) solutions to improve or consolidate the functionality of the machines. The technical focus of the position depends on the specialization(s) per employee (software/mechanical/electrical).

Primary tasks and responsibilities:

- Solve failures
- Investigating a disturbance on site, identify the cause and ensuring proper solution
- Handling questions from customers and service partners at a machine technical level that the sales colleagues cannot provide
- Devise and implement solutions for service-related questions
- Answering questions from customers, colleagues, and service partners about failure problems with a software component
- Passing on structural quality issues to engineering
- Call in help from specialist engineers when necessary

Full benefits, 401k, uniform and tools and a Pelican hard case for travel.

Job 55517

Additional Information

Get in on the ground level with this international company that has just expanded operations in the US.
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