Bradley-Morris offers exclusive career opportunities to professionals with U.S. military experience only. If you are able to start your new career within 90 days and meet the position requirements listed in the job description, feel free to apply. If you are not available to work within the next 90 days, but would like to work with Bradley-Morris on finding your next career, please complete an application here https://mapp.bradley-morris.com to get started.

Field Service Engineer

Boston, MA

Industry: Manufacturing, Other Job Number: 46857 Pay Rate: $65 - $80k
Our client. Has an immediate opening for Field Service Engineers in various locations across the US. A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex systems, and have a passion for learning new technology. Commission troubleshoot and service the most advanced lighting control systems.

In this position, you would be a key part of our expanding Field Service team, as the expert at customer sites ensuring that our advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of our customer-focused business model as customers are the foundation of our business. Build your career in an innovative, growing company by developing a working knowledge of our client's systems and supporting their customers.

Travel:

Our goal for FSE travel is 20% out of territory. This is a nationwide goal, although the FSE are market-based. So, naturally, FSE's that work in smaller markets inherently have more travel outside of their territory. Large metropolitan markets have the least amount of out-of-territory travel (NYC, DC, San Fran, Dallas). Hourly pay by location is:
NYC: $31-$35 per hour
DC: $29 -$32 per hour
SF: $33- $36 per hour
Dallas: $27- $31 per hour
Boston: $29-$32 -per hour




Responsibilities:

- Deliver exemplary customer service to customers in the field
- Become proficient in servicing all Lutron Systems while following field service procedures
- Troubleshoot and repair commercial system installations
- Coordinate with on-site contractors and facility managers to ensure proper system installation
- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
- Work independently from your home office to accommodate the ever changing needs and priorities of our customers
- Serve as a technical expert for legacy systems and products
- Stay aligned to the client's culture and values
- Be passionate
- Be flexible and adaptable to changing markets
- Be an innovative thinker
- Be customer focused
- Be ethical
Great salary in an exciting industry!
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