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Commissioning Specialist

Austin, TX

Industry: Elec. Equip/Consumer Elec. Job Number: 6E9BFEAE-86FA-46F1-BE98-349FFB41AD4A Pay Rate: $90 - $100K

Job Description

The Commissioning Specialist works alongside the Field Service Technicians and is primarily responsible for supporting Customer Order Project Management and product support for maintenance activities on the company systems along with their associated equipment ranging from coordinating and executing the installation, start-up and commissioning of new equipment, to advanced troubleshooting and repair.

The Commissioning Specialist will also be required to provide, facilitate, and coordinate to support overall Service Team objectives when not providing direct support to a customer. The position will focus on customer satisfaction by ensuring contractual obligations are met and equipment downtime is minimal.

Duties and responsibilities:

- Manage and conduct on-site work for Customer Order Projects under the direction of their supervisor
- Conduct research and supporting activities for factory-based product support
- Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility
- Coordination of scheduled service responsibilities in conjunction with the management and administrative staff of Service Department
- Provide customer assistance and technical support as necessary
- Develop sound maintenance techniques through system knowledge.
- Perform direct maintenance as required where more complex equipment problems exist
- Understand and help to maintain service contracts
- Maintain and account for tools and test equipment necessary to perform required duties
- Provide machine start-up and installation coverage as a primary function of the role
- Understand and utilize procedures methodically and safely
- Diagnose, document and report problems and technical findings with recommended repair actions
- Provide timely reporting of events, causes and actions related to customer load losses
- Provide necessary assistance to Product Support in an effort to resolve the problem
- Provide rigging and delivery assistance
- Contractor facilitation and installation assistance where possible
- Attend customer site meetings when required
- Facilitate work by electrical contractors for equipment installation
- Perform emergency and/or routine repairs on power generating equipment
- Deliver emergency parts to customer sites when required
- Perform preventative maintenance on all Active Power and Piller equipment including: UPS Systems, frequency converters, diesel controls, switchgear, and battery systems, as trained
- Progressive proficiency in job reporting and communication skills
- Provide emergency customer response by participating in weekly technician on-call schedule
- Complete and submit time sheets, expense reports and job reports within the required time frame
- Attend all formal and informal training courses as directed by the STM or PSTM
- Other tasks, in-house and on-site, as assigned by their STM or PSTM
- Report customer opportunities (such as upgrades, new equipment, and so on to the appropriate sales personnel
- Adhere to guidelines outlined in the Field Service Technician manual, with emphasis on safe work practices
- Facilitate start-up and testing of power generation equipment and switchgear
- Help to ensure service contract files are properly updated, maintained, and managed
- Perform other duties or special projects as required or assigned

Base with overtime, great benefits, PTO, a car allowance and mileage reimbursement.

Job 56420

Additional Information

Great opportunity to use your military leadership and technical skillset to grow a new division for one of the leading manufacturers of kinetic energy storage products and modular infrastructure solutions.
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