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Branch Service Manager

Pittsburgh, PA

Job ID: 39588 Industry: Business Svc/Acct/Legal/Security Pay Rate: $85 - $110k
This vital role leads and manages several service projects through the territory. Deploys and maintains standardized tools, systems and support for the assigned Service Teams. Manages the resources to maximize customer satisfaction and improve productivity and profitability. Grows the labor and material business. Delivers recruits, develops and retains employees. Ensures overall operational excellence and service growth.

Key Performance Areas (KPI):
-Ensure consistency of delivery systems across the territory
-Margins versus financial plan
-Best practice with other managers, develop and execute business and financial plans including revenue and forecast revenue
- Identify, secure and retain service customers by actively networking with community business, governmental and professional leadership; establishing relationships that enhance the local reputation of the company and the branch
-Establish and maintain a referral network
-Build and maintain a culture of excellence / professionalism
-Coach and lead service managers
- Interact with sales and engineering to grow business
- Prepare and deliver clear performance expectation, performance reviews and development plans for direct reports teaming with the appropriate matrix functional manager

Several options in benefits and bonus options. Merit based assessments and excellent mentoring opportunities.

A leadership role with a Fortune 100 Company offering global growth and executive-level trajectory. This position is working in the service vertical with strong revenue flow and an opportunity for growth through excellence, efficiency and inspiration. The "smart building" industry is a hot market with growth and opportunity. "Green and growing" this position offers an opportunity to make a difference, one building at a time, in reducing the carbon footprint and being a leader in resource management. The technical growth is exciting as new technology replaces older models and keeping current is part of the game

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