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Banking Service Technician

Alexandria, VA

Industry: IT/Cyber Sec/Software/Prog Job Number: 84362933-18D6-4C75-AB34-D411C8374E2C Pay Rate: $55 - $65K

Job Description

This company is looking for a full-time, enthusiastic, results driven and forward-thinking Field Service Technician, who will specialize in physical banking, to join our amazing culture. In this role, you will respond to, diagnose, and resolve field service issues for company service customers. Field Service Technicians are required to demonstrate competency in lock work, forced opening of safes and safe deposit boxes, the maintenance and repair of drive-up systems and additional alarm and CCTV knowledge. You will not be thrown into the fire, as they will send successful candidates with strong maintenance backgrounds to training for a week or two in Cornelius, NC (company paid) and then work in the field with and experienced technician for a week or so to make sure you are up to speed.

This is a Monday - Friday day shift role but your shift will need to be a little flexible to accommodate the banks they work with. It is rare you will ever travel overnight unless you volunteer to work out of the area.

- Diagnose service issues with safes, safe deposit boxes, vault doors, drive-up systems, remote drive-up systems, audio / video systems, after hours depositories, under counter teller steel, courier boxes, ATM vestibule readers, cash and teller lockers
- Resolve service issues quickly and effectively
- Identify replacement parts as required and maintain key parts truck inventory
- Conduct preventative maintenance inspection, cleanings and service on covered equipment
- Represent the company in a professional manner and always support the best interest of the clients
- Properly maintain and operate the company vehicle in a professional and safe manner at all times
- Follow all mandated safety procedures
- Must participate in weekly on-call rotation
- Be the customer contact for all post installation problems
- Maintain accurate inventory of parts and tools
- Complete service paperwork in a timely (same day) and accurate manner
- Have adequate PC Skills to complete timesheets, expense reports, and email correspondence

Can live within an hour of:

- New Brunswick, NJ
- Camden, NJ
- Cherry Hill, NJ
- Allentown, PA
- Philadelphia, PA (need 2 in Philly)
- Philadelphia, PA
- Towson, MD
- Rockville, MD
- Alexandria, VA
- Leesburg, VA
- Fort Myers, FL

Base salary is DOE, plus some overtime. Full comprehensive benefits, and a company vehicle

Job 56800

Additional Information

As a Field Service Technician, you are a part of a dynamic team that allows you to grow as this company grows.
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