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Field Service Engineer
Nashville, TN US
Creating unique inspection systems for the plastic packaging industry, this organization offers complete system solutions with centralized command to ensure customers can operate with a complete solution. Products are developed, engineered and assembled at the facility in Switzerland with high quality standards. At the North American sales and support office based in Nashville Tennessee, the organization schedules system installations and provides customer support for customers in North, Central, and South America.
Travel: Monday - Friday for 3 weeks out of the month and sometimes going on short notice. Flying to customer sites for most of the travel, it is not local. The fourth week is 1 day in the office and Tuesday - Friday off to spend as you wish.
Main tasks will include:
- Perform commissioning, service, and customer training at customer sites worldwide
- First level phone and online support
- Communication with customers and team members
- Repairs and diagnostics on electronic and mechanical systems
- Camera trials, illumination, and software
Base salary, medical, life, dental, PTO, bonuses that are paid twice a year, you keep airline miles, hotel, and rental car points. Relocation assistance is available, a laptop and cell are provided.